This role is hybrid with a mix of remote and in-person work at North Campus Edmonton. Reporting to the Director, Enterprise Change Management, the Manager, Organizational Change Management is a strategic leader responsible for orchestrating the delivery of professional, organizational change management services across the University and on all Strategic Roadmap transformation projects. Operating within the Office of Strategic Transformation and Delivery, this role bridges the gap between high-level institutional strategy and the successful adoption of complex change across all impacted teams and people.

You will lead a team of practitioners to enable transformation, engage employees, drive adoption, and ultimately support achievement of benefits realization. Your goal is to foster a culture of empathy and discipline so that transformation initiatives are delivered effectively and our people thrive through the changes.

Lead OCM Project Delivery: Oversee OCM delivery across a portfolio of strategic transformation initiatives. Ensure projects have appropriate change strategies, plans, resources, and interventions. Ensure OCM is fully integrated and aligned with project/program management plans.

Manage and Develop Team: Allocate senior consultants to projects based on complexity, capability and capacity. Set performance expectations and provide coaching, feedback and career development.

Ensure Quality and Consistency: Partner with Project and Business Leaders: Build strong relationships with PMO, Service Designers, BA’s, business sponsors and functional leads.

Establish Key Performance

Indicators (KPIs) to measure the success of OCM services, focusing on client satisfaction, change adoption, benefits realization, and employee engagement.

Manage Delivery Risk: Identify change risks early and ensure that mitigation plans are reviewed and in place. Challenge project teams when change impacts are underestimated or OCM is brought in to projects late. Resolve and/or escape significant adoption, capacity, leadership or readiness risks.

Bachelor

Degree and Certification(s) in Organizational Change Management (Prosci,



CCMP, etc.) ~7-10 years of progressive experience in Organizational Change Management. Demonstrated ability to lead, manage, coach, and motivate OCM professionals. ~ Demonstrated expertise in building organizational change capability, including the development of change management frameworks, tools, standards, communities of practice, coaching approaches, and sustainable change practices. ~ Demonstrated ability to advise and influence leaders and stakeholders through complex, enterprise-wide transformation and organizational change. ~ Ability to translate change management theory and methodology into practical, scalable approaches that can be embedded within organizational practices and sustained over time. ~ Ability to coach and mentor staff in complex modeling and negotiation techniques. ~ Manage multiple complex projects and portfolios simultaneously in a dynamic environment. ~ Adapt to evolving priorities and maintain focus on long-term outcomes. This position is excluded from the bargaining unit.

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit. The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day.

We are home to over 14,000 faculty and staff,



more than 40,000 students and a growing community of 300,000 alumni worldwide. Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous encourageons les femmes; personnes handicapées; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler. This is achieved by promoting a safe workplace, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The Office of Strategic Transformation and Delivery (OSTAD) is the engine room for the organization’s most ambitious goals. Our mission is to bridge the gap between high-level vision and tangible results by driving large-scale, cross-functional initiatives that redefine how we operate.

📌 Survey Manager (REMOTE) (Edmonton)
🏢 University of Alberta
📍 Edmonton