For over 40 years, Archmill House Inc. has been a trusted leader in the creation of high-end millwork and premium store fixtures across North America. Our legacy is built on delivering exceptional craftsmanship, innovative solutions, and unwavering commitment to quality. This dedication has allowed us to become a preferred partner for a wide range of commercial and retail sectors.

At Archmill

House, we take pride in our ability to evolve with the industry while maintaining our commitment to precision, efficiency, and client satisfaction. This cutting-edge restaurant remodeling solution is designed to meet the unique demands of Quick Service Restaurants, offering swift, flawless transformations that minimize disruption and maximize return on investment. By integrating our expertise in millwork with the Rapid Re-Image program, Archmill House not only delivers superior renovations but also reinforces our reputation for excellence.

We understand the importance of minimizing downtime, enhancing operational efficiency, and ensuring that every project we undertake reflects the high standards that have defined our brand for decades. With a robust presence across Canada and the United States, we continue to set the benchmark for quality and innovation in the industry.

The Business Systems

Lead is responsible for the effective operation, administration, optimization, and continuous improvement of the organization's core business systems, with a primary focus on Microsoft Dynamics 365 Business Central. This is a hands-on role responsible for ensuring that business systems, integrations, data, automation, and IT infrastructure effectively support the organization's operational needs.

The Business Systems

Lead will work closely with business leaders and end users to understand requirements, resolve issues, improve processes, and implement technology solutions that increase efficiency, accuracy, and scalability. The successful candidate will be both strategic and hands-on, with the technical capability to administer systems directly while also identifying opportunities to improve processes, automate work, strengthen controls, and support future growth.

ERP & Business Systems: Own the day-to-day administration of Microsoft Dynamics 365 Business Central, including configuration, user administration, permissions, workflows, master data, reporting,



troubleshooting, and ongoing optimization. Serve as the primary internal point of contact and subject matter expert for Business Central.

Action Business

Central upgrades, patches, testing, configuration changes, integrations, and deployments.

Ensure Business

Central workflows, data structures, permissions, and reporting support operational requirements across departments. Partner with Finance, Operations, Sales, Project Management, and other stakeholders to identify system requirements and improve business processes. Identify process gaps and implement Business Central enhancements that improve efficiency, accuracy, controls, and visibility.

Lead or support Business Central implementation projects, module deployments, integrations, and process redesign initiatives. Manage the integration of Business Central with other business applications and systems, ensuring reliable data flow and system performance. Evaluate and implement new business systems and applications that support organizational growth and operational requirements.

Maintain appropriate system documentation, including configurations, integrations, processes, and procedures. Work with key stakeholders to improve data quality, accessibility, and utilization for operational and management decision-making. Develop dashboards and reporting tools that support operational and management decision-making.

Automation & Process Improvement: Identify business processes that can benefit from automation, workflow optimization, or AI-enabled solutions. Lead automation initiatives using available technologies, workflow tools, Microsoft 365 capabilities, Business Central functionality, and other appropriate platforms. Identify opportunities to eliminate manual processes, reduce duplication, improve data accuracy, and increase team productivity.

Measure and report on productivity improvements and business outcomes resulting from automation and technology initiatives.



Lead the organization's IT setting, including support for endpoints, hardware, software, user accounts, Microsoft 365, cloud platforms, and security tools. Oversee help desk and ticketing operations, ensuring timely resolution, appropriate escalation, and effective user support.

Evaluate technology solutions based on business requirements, cost, security, scalability, and ROI. Provide training, guidance, and support to improve adoption and effective use of business systems. Maintain technology security policies, access controls, cybersecurity practices, and data governance.

Ensure appropriate security, compliance, and protection of business systems and data. Monitor technology risks and implement appropriate mitigation measures. Maintain and test backup, disaster recovery, and business continuity procedures.

Provide direction, mentorship, and performance feedback to team members, fostering a culture of collaboration, innovation, and continuous improvement. Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.

Experience working with Microsoft Dynamics 365 Business Central is required.

Experience with IT hardware, help desk, and ticketing support functions. Excellent analytical and problem-solving skills, with the ability to interpret data and provide actionable insights. Ability to prioritize tasks, manage multiple deadlines, and work effectively in a fast-paced environment.

Demonstrated leadership abilities and a proactive approach to driving process improvements and organizational change. In-person-first workplace - approximately 1-2 days/week remote, based on role requirements. Required to wear appropriate PPE while visiting company jobsites/manufacturing facilities.

At Archmill House

Inc., Competitive Salary Flexible Benefits - Health &

• Wellness Spending Account Paid Holidays &

• Vacation Training &

• Professional Development Opportunities Employee Assistance Program Extended Travel Policy Perkopolis Account In-Office Bistro with Snacks &

• Refreshments Frequent Social Committee Events OUR COMMITMENT TO EQUITY &

• INCLUSION Archmill House Inc. is committed to fostering an inclusive and accessible work environment where all employees feel respected and have the opportunity to succeed.

📌 Team Lead, Business Analysis - Disability Management (Canada)
🏢 Archmill House
📍 Canada