Lead the team at Follett Higher Education as Team Lead in Canada, focusing on merchandise management, customer service, and team support. Drive sales while addressing customer needs and team concerns. This role involves working closely with the Department or Store Manager, handling pricing and stocking decisions to optimize store performance.

You will assist Team Members in tasks and be the leader on duty during the manager's absence, ensuring operational safety and security. Key Responsibilities:

- Receive, price, and stock merchandise efficiently
- Assist team members in completing tasks and duties
- Respond to customer and team member concerns
- Open and close the store securely
- Maintain the safety of bookstore property and personnel

Requirements:

- 1-3 years of relevant experience required
- Associates Degree preferred but not mandatory
- Ability to lift 25-50 pounds safely
- Basic computer skills for documentation and email
- Flexibility to work evenings and weekends

Cultivate your leadership skills while driving sales and enhancing customer satisfaction at Follett Higher Education.

📌 Team Lead Position at Follett Higher Education (Sudbury District)
🏢 Follett of Canada
📍 Sudbury District