Position Technical Program Manager With Retail industry background 2 Hybrid - 4 days in office, Vancouver PST Contract Contract We are seeking an experienced Technical Program Manager (TPM) to lead the delivery of complex technology initiatives across software engineering, quality assurance, cloud platforms, and DevOps operations. The ideal candidate will have a strong technical background with hands‑on experience in software development and/or software testing, coupled with proven expertise managing large-scale programs and cross-functional engineering teams. This role requires a highly collaborative leader who can partner with Product, Engineering, QA, Architecture, Cloud, and Business stakeholders to successfully deliver scalable, high-quality solutions.

Experience within the Retail, Apparel, Fashion, eCommerce, or Omnichannel Retail industry is highly desirable. Lead end-to-end planning, execution, and delivery of strategic technology programs and software initiatives. Partner with engineering, product, QA, DevOps, and business teams to define roadmaps, priorities, milestones, and release plans.

Drive

Agile/Scrum delivery processes, sprint planning, backlog management, and program governance. Manage cross-functional dependencies, risks, issues, and stakeholder communications. Provide technical leadership and oversight throughout the Software Development Life Cycle (SDLC).

Collaborate closely with development and QA teams to ensure high-quality product delivery. Drive continuous improvement in software delivery practices, release management, and operational excellence. Partner with DevOps teams to improve CI/CD pipelines, deployment automation, monitoring, and scalability.

Lead cloud-based initiatives leveraging AWS services and cloud-native architectures. Facilitate technical design discussions and align solutions with business objectives and enterprise architecture standards. Support vendor management and coordination with external partners where applicable.

Bachelor's degree in Computer Science,



Engineering, Information Technology, or related field. ~8+ years of experience in software delivery, engineering, quality assurance, or technical project/program management. ~3+ years of experience in a Technical Program Manager, Engineering Manager, or similar leadership role. ~ Hands‑on experience in software development, software testing, QA, SDET, or application engineering. ~ Robust understanding of SDLC methodologies, Agile frameworks, and release management practices. ~ Experience managing large-scale software development programs involving multiple stakeholders and teams. ~ Strong technical acumen with the ability to communicate effectively with engineers, architects, and business leaders. ~ Required Technical Skills Software Development & Testing Application development and software engineering fundamentals Software testing methodologies and quality assurance practices Test automation frameworks and tools API, integration, and performance testing concepts DevOps & Automation CI/CD pipeline implementation and management Jenkins, GitHub Actions, Azure DevOps, or similar platforms AWS Cloud VPC Networking Program & Delivery Management Risk and dependency management Resource planning and forecasting Executive reporting and stakeholder management Experience in Retail, Apparel, Fashion, eCommerce, Supply Chain, Merchandising, POS, Inventory Management, or Omnichannel Retail platforms.

Experience supporting digital transformation and cloud migration programs.

Background as a Software Engineer, QA Lead, SDET, Technical Lead, or Solutions Architect. Knowledge of retail systems such as OMS, WMS, ERP, Product Information Management (PIM), or Customer Experience platforms.

AWS certifications such as: AWS Solutions Architect PMP, PgMP, SAFe, Scrum Master (CSM), or equivalent certifications. Ability to balance technical depth with strategic program execution. Passion for driving continuous improvement and operational excellence.

Experience managing multiple priorities in fast‑paced, highly collaborative environments.

📌 Technical Program Manager Retail industry background (Vancouver)
🏢 RAAS INFOTEK
📍 Vancouver