From flexible, customizable advantages and an employer-funded pension plan to our Keyera Connects social investment program and paid employee volunteer days, we're focused on empowering our people and communities.

Job Type: Permanent Keyera is currently seeking a Senior Technical Solutions Analyst to join our Calgary-based Enterprise Technology Products team. Reporting to the Manager, Enterprise Technology Delivery, this role is responsible for ensuring the technical health, stability, and continuous improvement of enterprise technology solutions. The role operates across both operational support and delivery, actively driving incident resolution and root cause analysis of problems, while also leading and executing technical design and implementation activities.

This role is expected to be focused on Maximo related technical design and implementation but may also expand into other complex applications. You will lead complex technical troubleshooting efforts, provide hands-on analysis and development support, and collaborate across business, vendor, and digital teams to deliver high-value, reliable solutions. As a senior member of the team, you will also mentor analysts and contribute to improving team practices and capabilities.

Operational

Support & Incident Management Lead the triage, coordination, and resolution of complex incidents impacting Maximo and other enterprise systems. Perform detailed root cause analysis and implement corrective and preventative solutions. Own issue resolution end-to-end, including communication, escalation, and cross-functional collaboration with other digital teams (e.g.

Infrastructure, Cybersecurity and external partners). Identify recurring issues and drive improvements to overall system stability, performance and support practices. Support operational readiness, disaster recovery planning, and system reliability activities.

Technical

Analysis & Solution Delivery Analyze business and technical requirements to design scalable, effective solution options. Lead and/or deliver the implementation of system enhancements,



integrations, and new solutions. Provide technical expertise and guidance into strategic product roadmaps including assessment of new opportunities for technical complexity and risk.

Perform hands-on technical work including scripting, configuration, automation, and troubleshooting. Support testing, deployment, and transition to operations activities.

Continuous

Improvement & Solution Ownership Act as a technical subject matter expert for Maximo and other assigned systems/applications. Proactively identify and implement improvements to system performance, usability, and reliability. Contribute to backlog prioritization and enhancement planning with product and business stakeholders.

Drive automation and efficiency improvements across support and delivery processes. Work closely with cross-functional teams including Product, Architecture, Delivery, Data, and Infrastructure. Communicate complex technical issues and solutions clearly to both technical and non-technical audiences.

Leadership & Mentorship Provide mentorship and technical guidance to junior and intermediate analysts. Support the evolution of standards, best practices, and ways of working within the Technical Solutions function.

Technical Skills

Strong troubleshooting and root cause analysis capabilities within Maximo and other complex systems.

Experience delivering and supporting Maximo configurations, integrations, and data flows. SQL, PowerShell, APIs and beyond). Strong understanding of system architecture, environments, and support models. Leadership & Communication Strong communication and stakeholder engagement skills across technical and business audiences.





Experience mentoring or coaching team members. Strong ownership mindset with a focus on delivering outcomes and continuous improvement.

Education &

Experience Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent combination of education and relevant work experience will be considered. 8+ years of technical, hands-on experience with Maximo design, development and implementation across a variety of business processes/functions. 10+ years of progressive experience in IT, with a focus on enterprise application support, systems integration, and technical solution delivery.

Posting Expiry Date: Sept 27, 2026 At Keyera, we embrace collaboration, inclusion, and a workplace that is as diverse as the communities we serve. Headquartered in Calgary with operations in Western Canada, Texas and Oklahoma, Keyera operates an integrated Canadian-based midstream business with extensive interconnected assets and depth of expertise in delivering midstream energy solutions. Our business consists of natural gas gathering and processing, natural gas liquids (NGLs) fractionation, transportation, storage and marketing, iso-octane production and sales and diluent logistic services for oil sands producers.

We are committed to conducting our business in a way that balances diverse stakeholder expectations and emphasizes the health and safety of our employees and the communities where we operate. We are proud to be recognized as one of Canada's Top 100 Employers (2019, 2024, 2025), Alberta's Top 85 Employers (2012-2025), and Canada's Top Employers for Young People (2025).

We offer a well-rounded total compensation package combined with a comprehensive flexible benefits program designed with the well-being and empowerment of our employees and their families in mind. Our commitment to our values and culture has allowed us to meet our business needs while addressing the needs of our employees and the communities in which we operate.

📌 Technical Supporter (Calgary)
🏢 Keyera
📍 Calgary