Enhance communication in healthcare with Hamilton Health Sciences as a Telecommunications Switchboard Operator. This role is essential for facilitating seamless interactions and critical decision-making in a busy call center environment. As a key member of Hamilton Health Sciences, you will manage high-volume calls while utilizing your medical office administration background.

Your duties involve providing exemplary customer service and maintaining efficient communication across all hospital sites. The agile environment requires quick thinking and the ability to prioritize tasks effectively. Key Responsibilities:

- Answer and process all incoming calls efficiently
- Maintain a thorough knowledge of hospital service specialties




- Handle emergency communications and dispatch information promptly
- Collaborate with clinical teams to manage urgent situations
- Utilize multi-phone line systems effectively Requirements:
- Completion of a 2-year Medical Office Administration program
- 1 year experience in a busy medical office or call center
- Keyboarding speed of 45 wpm
- Excellent verbal and written communication skills
- Ability to work independently under pressure Support patient-centered care through effective communication and problem-solving skills as a Telecommunications Switchboard Operator.

📌 Telecommunications Switchboard Operator Hamilton Health (Canada)
🏢 hhsc
📍 Canada