At DNAstack, our mission is to power precision medicine by building software that breaks down barriers to responsible biomedical data sharing, discovery and analysis. We build cutting-edge software and industry standards to help researchers and clinicians analyze sequencing data and make faster, more accurate diagnoses. Our platform supports national and international networks tackling rare disease, cancer, infectious disease, and more.

We're nimble, cross-functional team of scientists, engineers, designers, and product thinkers working at the intersection of genomics, software, and cloud technologies. We're looking for an experienced Senior Program Manager to join our team for full-time, 14-month contract. You will own the planning and execution of client projects that drive advancements in areas such as Parkinson’s Disease, ALS, and Autism.

Reporting to the Director of Market Development, you’ll be responsible for ensuring timely delivery of contracted deliverables, maintaining strong client relationships, driving contract renewal and extension, and keeping projects aligned with strategic objectives. You’ll coordinate with internal teams across product, engineering, and design to prioritize tasks, manage dependencies, and ensure smooth execution. In addition to overseeing timelines and deliverables, you’ll manage budgets, track progress, and handle reporting, ensuring transparency and accountability.

You'll also anticipate risks, develop mitigation strategies, and embed customer success and project management best practices into project workflows. You’re a highly organized, detail-oriented person who thrives on keeping projects moving, ensuring teams are aligned and enjoys working with people. You take pride in making complex projects feel seamless, balancing both strategic business priorities and day‑to‑day coordination.

You naturally embed project management and customer success practices into your workflow,



collaborating closely with internal teams to ensure delivery meets client needs and drives real impact. You thrive in a fast‑paced, agile environment and are excited to contribute to meaningful work in genomics and health research. Identify potential project execution risks and work with internal teams to enact mitigation strategies.

Manage project budgets, external reports, and invoicing, ensuring financial accountability and transparency. Serve as a strategic partner to executive leadership teams, providing insights, rationale, and recommendations for decision‑making. Work with leadership to support, develop and model best project management practices.

Embed and support customer success practices within all aspects of project management. Commercial judgement in contract negotiation and scope management. Ability to manage multiple large, complex, multi‑stakeholder projects simultaneously.

Excellent collaboration and relationship building. Adaptable and flexible, is able to adjust priorities based on company needs while maintaining external commitments. Possess a strategic mindset with the ability to align project initiatives with broader organizational goals and objectives. 5-10 years of hands‑on project management experience, within a B2B or SaaS environment. ~ Prior experience in a customer‑facing role, managing external stakeholders on high‑value contracts (e.g. valued at ~$1M CAD). ~ Experience drafting and managing commercial contracts.

Previous employment within a small, agile team e.g. startup or small business. Knowledge expertise in technology, data sharing, genomics, or bioinformatics an asset.

Experience in customer success,



product marketing, or community management. Proficiency with project management and collaboration tooling.

Experience in genomics, life sciences, or a regulated technical domain considered an asset. This role offers the flexibility of a hybrid work environment, allowing you to work both remotely and from our Toronto office. Remote friendly, with flexible schedule and the opportunity to work on‑site at our Toronto office.

Comprehensive health benefits: medical, dental and vision coverage for you and your dependents. Three weeks vacation. Maternity and parental leave top‑up programs. One‑time remote office set‑up stipend. Career development and learning support. Opportunity to contribute to open science and global data‑sharing efforts.

Compensation at DNAstack is determined through various factors including but not limited to: comparable salary market data within Canada, technical skill assessment, a holistic view of previous work history, and internal pay equity with other DNAstack team members. We regularly review our compensation practices to identify and address any pay equity gaps.

Pay equity is an ongoing process, and we are committed to maintaining compliance with legislative requirements while fostering a workplace that values fairness, respect, and inclusion. At DNAstack, we are committed to building and fostering an inclusive, accessible environment for everyone. If you have any questions, concerns, or requests regarding accessibility needs at any stage of the interview process, please contact [email protected] a small but mighty team, we use AI-powered tools to help us stay organized and efficient during our hiring processes.

These tools help in areas such as sorting applications and highlighting matches to the role. These tools help us move faster, but they definitely don't make decisions for us - every application is reviewed by a real human on our team.

📌 Telecommute Senior Program Manager (Toronto)
🏢 DNAstack
📍 Toronto