Ontario, Canada Job Family Group: Downstream Supply Chain Worker Type: Regular Posting Start Date: September 17, 2026 Business Unit: Trading and Supply Experience Level: Experienced Professionals The Terminal Manager – Keele/SSM role is responsible for the leadership of the Keele and SaultSte.Marie (SSM) Terminal Operations Assets and Teams with the objective of delivering safe, compliant, and reliable operations to serve Shell’s fuel customers in the local markets. Adherence to both Shell and Regulatory Compliance, maintaining Shell’s “License to Operate” is essential, and the role serves as the face of Shell to the local municipalities, upholding Shell’s reputation as a responsible community member. As such, this role requires working relationships with Shell’s Government Relations and Legal Teams, as well as numerous external associations such as the CanadianFuelsAssociation (CFA) and TorontoIndustrialNetwork (TIN).

These relationships are required in order to ensure the right considerations are being made with respect to changing legislation and/or development decisions in the vicinity of the Terminal property.

Optimizing

Shell people resources by setting clear priorities, overseeing competency evaluation, completing performance reviews, supporting training and development, recognizing good performance and addressing performance gaps. Directing contractor resources seeking the best value in concert with corporate standards on health, safety, and Code of Conduct. HSSE & Product Quality Develop and actively demonstrate site specific Health, Safety, Security & Environment programs in support of our corporate values and in compliance with Provincial workers regulations.

Includes team communications/training, contractor management programs, compliance reviews, incident/investigation root cause analysis, development of site‑specific standards/procedures/practices, involvement with regulators when needed, and formal audit interface. Manage product inventories to ensure quality and compliance with Shell policies/procedures and applicable legislative bylaws & regulations. Involves tank optimization, stock reconciliation and interface for product receipt.

Accountable for the site Emergency Response preparedness and execution of the mandated drill schedules. Develop and manage social performance plan (including concerns/complaints) consistent with corporate position ensuring positive public and local emergency response plans.

Assets





Maintain a high level of terminal reliability, minimizing unplanned downtime, and ensuring product availability for Shell’s customers. Optimizing the physical commissioned assets/equipment to best value through routine maintenance, value added capital injection, and adherence to corporate standards and strategic direction.

Manage external relationships: Fire

- Industrial Associations
- Environmental Agencies (e.g. Police, Fire Dept, MECP, TSSA, Transport Canada, etc) Apply Continuous Improvement techniques and keep abreast of automation/digitalization of the distribution processes: loading rack interfaces, terminal automation systems, etc. Develop robust structure and process for development, budgeting and execution of annual maintenance work for the sites. Cost Controls & Value Creation Involves constant prioritization of maintenance, legislative or corporate directed requirements balancing against known risks. Financial accountability of the asset including stock loss/gain reporting and investigation as well as operating expenditure forecasting and follow‑on year(s) budget planning. Interface and work collaboratively with Supply, HSSE, Product Quality, Mobility, Engineering, and balance of Distribution Operations teams to share learnings, manage issues and improve overall effectiveness/contribution. Develop optimized approach for annual NRM execution at the terminals to drive efficiency and net cost reductions.

The Terminal

Manager is expected to be on call as part of the emergency response organization for their terminals. The role will require business travel to the SSM Terminal (approx. 4‑6 times per year) as part of the leadership and operation of that asset. The SSM Terminal is a formal Joint Venture (JV) site, but the site is fully operated by Shell.

Business partners meet ad‑hoc (as needed) and quarterly to review the performance of the site and ensure adherence to the terms of the JV Contract. Must have legal authorization to work in Canada on a full‑time basis ~ 10 or more years of relevant industry experience,



preferably in oil and gas ~ Demonstrated capability and experience in Asset Management, Team Leadership, and Risk Management are a must. ~ Knowledge of applicable federal, provincial, municipal, and regional legislation, bylaws, and regulations to ensure HSSE compliance ~ Excellent technical/operational skill sets that likely include Engineering and/or a maintenance/operations background ~ Developed problem solving and decision‑making skills to break down complex issues and balance long/short term objectives ~ Knowledge of process safety/safeguarding fundamentals, and Hazard Effects Management Process (HEMP) is an asset ~ Knowledge of Commissioning, Start‑up and Operational Readiness aspects including key processes such as Pre‑Startup Safety Review and Statement of Fitness is an asset Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity. Progress as a person as we work on innovative projects together.

Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and advantages packages are among the best in the world. Take advantage of paid parental leave, including for non‑birthing parents. Grow as you progress through diverse career opportunities in national and international teams.

Gain access to a wide range of training and development programs. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers. At a glance, our businesses and projects in Canada include: Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

- Shale gas and liquids assets in Alberta and British Columbia
- A network of 1,400 retail stations across Canada
- The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility; 12 Shell‑owned distribution terminals, three of which have marine operations
- Shell Aviation Canada delivers across a network of 26 airport fixed‑based operations and airport consortiums, from coast to coast.

Shell

Aviation provides 1.7billion liters of high‑quality fuel annually in Canada and offers reliable and safe into‑plane delivery

- If You need assistance or support while applying for a job, please contact us at careers@shell.

📌 Terminal Manager - Keele/SSM (Toronto)
🏢 Oman Shell
📍 Toronto