Zwiesel Fortessa Canada Inc previously known as Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Zwiesel Fortessa Canada

Inc previously known as Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining. Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We value work/life balance, creativity, collaboration, and making a difference in the community. This position is responsible for sales and increasing sales within assigned territory.

Works with Sales Management as a resource to assist in relationships with Key Accounts. This position will provide ongoing support to product distribution channel by maintaining relationships with customers. As the main point of contact, communicate pricing structure, inventory amounts, and marketing programs.

Accountable for accurate customer information and sales order processing information. Works to communicate and build commercial sales through organizational skills, account strategies, negotiations, marketing plans,



sales closings and territory planning to ensure a high level of customer satisfaction is maintained. Work directly with customers to build relationships with key decision makers to ensure a high level of customer retention and satisfaction as directed.

Develop and produce bids, sales orders and proformas for customers. Coordinate with the Accounting department to assist in account management. Assist in establishing, maintaining and managing sales related communications.

Contribute to and participate in sales related training. Check on competitive activity and develops new methods of attaining new accounts. Check on competitive activity and develop recent methods of attaining new accounts.

Educate customers on terminology, features and benefits of products in order to improve product related sales and customer expectations. Travel to markets, as directed or as business status requires. At least three years of sales experience.

Bachelor’s degree or equivalent experience. Excellent oral and written communication skills in the English and French language. Five plus years of sales experience with a tabletop organization. Hands-on knowledge of commercial foodservice needs.

Experience managing large territories and diverse product offerings. Ability to travel independently within company headquarters and in other communities to attend various meetings. Independent judgement to propose sales project guidelines, follow-through and completion.

Ability to work proficiently with database applications. ESSENTIAL TECHNICAL/MOTOR SKILLS Ability to converse and write in a knowledgeable manner on various ZF products/services and “sell” to prospective customers. Ability to create action plans for acquiring new customers and retaining existing ones.

Ability to utilize Zwiesel Fortessa Americas information system and programs. Ability to converse verbally and in writing with others regarding Zwiesel Fortessa’s products and services with co-workers and customers.

📌 Territory Sales Representative / Manager - Ottawa region and Province of Quebec (Quebec City)
🏢 Zwiesel Fortessa Americas
📍 Quebec City