Mission: The One-to-Many (O2M) PM Program (part of the PS Project Consolidation Initiative) transitions smaller, low-touch, high-velocity engagements from regional Professional Services PMs to dedicated O2M PMs.

Impact: Allows senior PS Project Managers to focus 100% of their bandwidth on high-touch, strategic customer partnerships while ensuring smaller projects move quickly and efficiently.

Core Responsibilities

Multi-Project Management: Simultaneously manage and deliver a large volume of concurrent, low-touch customer engagements (e.g., Phase 1, Foundation, Staff Augmentation, NERM, and AI modules).

Project Planning & Governance: Establish standard project plans using predefined foundation templates, track milestones, and maintain RAID logs (Risks, Assumptions, Issues, Dependencies).

System & Status Tracking: Manage project data, resource assignments, timecard approvals, and automated status reports directly within Certinia.

Customer & Stakeholder Coordination: Serve as the primary operational point of contact for customer cadence calls, ensuring alignment on deliverables, timelines, and escalations.

Key Qualifications & Requirements

SailPoint Product Knowledge: Solid understanding and hands-on experience with SailPoint solutions (IdentityIQ and/or Identity Security Cloud - ISC).

High-Volume Delivery: Proven experience managing multiple client-facing projects in parallel under fast-paced timelines.

Communication & Language Skills: Strong verbal and written communication; specific roles may prioritize multilingual capabilities (e.g., fluency in Spanish and Portuguese for regional support).

Key Responsibilities

One to Many PM

Program Context & Objective

Mission: The One-to-Many (O2M) PM Program (part of the PS Project Consolidation Initiative) transitions smaller, low-touch, high-velocity engagements from regional Professional Services PMs to dedicated O2M PMs.

Impact: Allows senior PS Project Managers to focus 100% of their bandwidth on high-touch,



strategic customer partnerships while ensuring smaller projects move quickly and efficiently.

Core Responsibilities

Multi-Project Management: Simultaneously manage and deliver a large volume of concurrent, low-touch customer engagements (e.g., Phase 1, Foundation, Staff Augmentation, NERM, and AI modules).

Project Planning & Governance: Establish standard project plans using predefined foundation templates, track milestones, and maintain RAID logs (Risks, Assumptions, Issues, Dependencies).

System & Status Tracking: Manage project data, resource assignments, timecard approvals, and automated status reports directly within Certinia.

Customer & Stakeholder Coordination: Serve as the primary operational point of contact for customer cadence calls, ensuring alignment on deliverables, timelines, and escalations.

Key Qualifications & Requirements

SailPoint Product Knowledge: Solid understanding and hands-on experience with SailPoint solutions (IdentityIQ and/or Identity Security Cloud - ISC).

High-Volume Delivery: Proven experience managing multiple client-facing projects in parallel under fast-paced timelines.

Communication & Language Skills: Solid verbal and written communication; specific roles may prioritize multilingual capabilities (e.g., fluency in Spanish and Portuguese for regional support).

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.

📌 Track Lead (Support & Operations) (Mississauga)
🏢 HCL Technologies
📍 Mississauga