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The Total Rewards

Coordinator - Benefits & Pension plays an important role in delivering a positive Associate experience through the accurate, responsive administration of our benefits and pension programs. As a trusted member of the Compensation &

Benefits team, you will support Associates, collaborate with internal partners and external providers, and help ensure programs are administered in accordance with plan requirements. Administering day-to-day benefits and pension activities, including enrolments, eligibility and beneficiary changes, terminations, retirement transactions and related documentation. Responding to Associate questions, clearly explain plan provisions and coordinate timely resolutions with Payroll, Accounting, HR and external providers. Processing transactions accurately in Workday and in accordance with eligibility rules, plan documents, policies and applicable requirements.

Coordinating

Associate communications and education related to enrolment, dependent eligibility, coverage changes, leaves of absence, retirement options and program updates. Managing benefit coverage, premium arrangements and payment tracking during leaves of absence. Providing compassionate support for life insurance claims and benefit continuation - liaising with families and the insurer.

Conducting

Workday testing for Total Rewards programs to identify system issues and opportunities for process improvement. Maintaining benefits and pension comparisons across properties to support analysis and program decisions. Contributing to total rewards communications,



projects and vendor initiatives while providing responsive, confidential HR support in a 24/7 operation.

Post-secondary education in Human Resources, Business Administration or a related field, or an equivalent combination of education and experience. One to three years of experience in perks, pension or total rewards administration;

experience in a complex or unionized environment is an asset.

Benefits or pension coursework, or progress toward a GBA, CEBS or related designation, is an asset. Knowledge of benefits and pension administration, eligibility principles, privacy requirements and plan documentation.

Experience supporting compensation programs, HR Systems or disability management processes is an asset. Strong systems aptitude and proficiency in Microsoft Excel and Word; Workday experience is an asset. Excellent attention to detail, analytical and organizational skills, with the ability to manage competing priorities and meet deadlines.

Clear, approachable communication and customer service skills, with sound judgment when handling confidential information. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Just 8 years later, Fallsview Casino resort opened to the public on June 10, 2004.

Built on a cliff overlooking the world-famous Horseshoe Falls, Fallsview Casino Resort is the largest and most elegant gaming resort facility in Canada. This world class gaming and entertainment facility is the crown jewel in Niagara's stunning array of wonders. We believe that the differences and unique qualities in people should be celebrated and encouraged.

At Niagara

Casinos, EVERYTHING we do is Customer Service. #

📌 Traveling Benefits Coordinator (Niagara Falls)
🏢 550 Niagara Complex Services Complex Services
📍 Niagara Falls