03 Oct
|
Husqvarna Canada
|
Mississauga
03 Oct
Husqvarna Canada
Mississauga
As a Service Center Technician at Husqvarna Construction in Mississauga, ONT, Canada, you are responsible for supporting Husqvarna customers and the sales organization in providing routine, non-routine, and highly advanced hands-on support for the customers by evaluating, diagnosing, and repairing equipment. This position is an integral part of reporting design, reliability, and maintenance problems through appropriate channels. This position helps ensure our competitive advantage and is critical to the company by providing the highest level of customer service through hands-on technical service.
Troubleshooting and Repair of Equipment for Customer Products (80%) Responsible for assisting with the physical unloading and moving of customer equipment Responsible for performing preventive maintenance and mechanical/electrical/hydraulic repairs as determined during evaluation and diagnosis Responsible for going on service calls to customer location as needed Customer Support/Administrative (20%) Assist with documentation of receipt of equipment in the Service Center Responsible for completing documentation on final repair and service of equipment May be responsible for creating and completing sales order/invoicing process as needed Delivery and pick up of rental machines and parts at customer locations as needed Handle in-person inquiries from customers as needed Assist with regular maintenance of the Service Center to provide a clean, orderly, and safe work environment; including packing and shipping of spare parts and equipment Cleaning and prepping of new machines,
demo machines returning from field, and returned rental machines Excellent communication and customer service skills Demonstrated mechanical, electrical, and hydraulic system troubleshooting skills Demonstrated ability to read, understand, and follow electrical and hydraulic schematics High school diploma or equivalent ~4 years' previous technical experience Working majority of time in service center workplace, occasionally in the field Frequent computer application use in Microsoft Office and company-specific systems Frequent use of hands and fingers, handling or feeling objects, tools or controls, and reaching with hands and arms Occasional overnight travel required With our passion for innovation, we create new solutions to enhance urban and green spaces used and loved by many. Transforming the way the world care for outdoor environments. Today, our innovation drives us forward toward a sustainable future, turning opportunities into value for our customers.
Our goal is market leadership, grounded in a vision to shape our industry and make a meaningful impact. We are an equal opportunity employer and celebrate diversity. Diversity and inclusion is about each and every one of us.
Our culture is the fuel that drives us to achieve our goals, built on three culture themes: Bold: We push boundaries, take risks, and act decisively, stepping outside our comfort zones to explore new opportunities.
Care: We put people first - our customers, our team and future generations. Together, these values empower us to lead, adapt, and grow as a team. #
📌 Truck/Construction Equipment Service Technician (Mississauga)
🏢 Husqvarna Canada
📍 Mississauga