Permanent Full Time The Underwriting Training and Development Specialist is responsible for designing, implementing, and managing underwriting training programs to enhance the knowledge, skills, and performance of underwriters. The role focuses on developing training materials, conducting workshops and training schools, ensuring compliance with underwriting policies, and fostering continuous professional development within the underwriting department.

Training Program

Development & Delivery Develop, implement, and manage underwriting training programs tailored to different levels of underwriters (junior, mid-level, and senior). Deliver training sessions through various formats, including classroom instruction, webinars, e-learning modules, and hands-on workshops. Create training materials such as manuals, guides, case studies, and assessments.

Underwriting

Knowledge &

Skills Development Provide specialized training on underwriting principles, risk assessment, policy guidelines, and regulatory compliance. Conduct technical training on underwriting software, data analysis tools, and risk evaluation models. Ensure that underwriters are up to date with industry trends, new regulations, and changes in company policies. Lead the underwriting training for new hires to ensure a smooth transition into the role. Establish ongoing professional development initiatives to upskill underwriters and improve decision-making.

Performance

Assessment & Coaching Evaluate the effectiveness of training programs through assessments, feedback, and underwriting performance metrics. Provide coaching and mentorship to underwriters to enhance their technical and analytical skills as well as co-signing underwriter files. Identify knowledge gaps and tailor training solutions accordingly.





Compliance & Quality Assurance Ensure all underwriting training aligns with company policies, regulatory requirements, and industry best practices. Collaborate with compliance and risk management teams to update training content as needed. Promote ethical underwriting practices and adherence to risk management principles.

Work closely with underwriting managers, senior underwriters, and NB Ops teams to align training programs with business goals. Liaise with external training providers, professional bodies, and industry experts to enhance training offerings. Support the development of career progression pathways for underwriters within the organization.

Technical Skills

Strong knowledge of underwriting principles, risk assessment, and insurance policies. Familiarity with underwriting systems, data analysis tools, and risk evaluation techniques. Understanding of regulatory requirements and industry best practices.

Training & Development Skills Experience in instructional design, curriculum development, and adult learning methodologies. Ability to create effective training materials and e-learning content. Strong analytical, problem-solving, and critical and creative thinking abilities.

Highly organized with strong project management skills. Bachelor's degree, or a related job experience. Minimum of 5-7 years of experience in underwriting, training, or a related role.





Experience in developing and delivering training programs in an insurance environment. This role may require occasional travel to different office locations for training sessions. The candidate should have a passion for learning and development and a commitment to fostering underwriting excellence.

This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part time permanent team member: Career Development: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial

Security:Company-matching pension plan,share ownership program and additionalinvestment options.

Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handled in accordance with applicable laws and Canada Life policies.

📌 Underwriting Training and Development Specialist (London)
🏢 Canada Life
📍 London