Welcome to Gordon Food Service! Here's a quick glance of who we are and the impact you could have on the food service industry. Supports a portfolio of National Account Customers or Regional Chain Account Customers through day-to-day tactical, customer relationship management activity.
Assists the Account Managers by coordinating customer activities and providing internal support to their customer account teams. Facilitates interactions between internal supporting departments and customer corporate office. The salary range for this position is $55,000 - $70,000 plus 10% bonus potential Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment Organizes all essential communication for key projects, e.g. promotions, limited time offers and product changes Manages order guide process Reviews internal initiatives from a customer perspective to ensure proper execution Directs internal Gordon Food Service teams in new restaurant location openings Creates standard and ad hoc reports to support customer using the Data Warehouse.
Analyzes reports to ensure data integrity. Participates in business reviews as directed by National Account Manager. Serves as the escalation point for any customer service issues requiring additional support that is beyond the Customer Service Representative ability.
Participates as a core member in the new customer implementation process.
Works directly with customers to resolve issues (including general inquiries, service and product issues) Ability to problem solve and develop solutions to a variety of complex business issues with the ability to balance customer needs within the framework of Gordon Food Service business practices. A natural desire to serve our customers Gordon Food Service is an equal prospect employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.
All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to
[email protected] more than 125 years, Gordon Food Service has delivered uncompromised quality and heartfelt service. Today, the company serves customers from restaurants, to healthcare and education, across the U.S. and Canada through its distribution network and more than 180 retail stores. #
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