In collaboration with nursing, other hospital staff and various community services, provides clerical and administrative support to maintain a progressive, efficient, organized healthcare environment that further enhances the patient and staff experience. Working knowledge of Medical Terminology. Prior experience in an administrative/clerical role required, preferably within a mental health healthcare setting.

Experience with computer applications, including Microsoft Office. Operates, maintains and orders different types of office and hospital equipment and supplies in a fast paced, dynamic, open concept setting. Inputs data information for admissions, transfers, and discharges into systems.

Orients and assists patients and families to the unit. Supports MRN and Unit with various clerical duties as assigned. Updates unit level space on Quality boards in collaboration with unit Patient Care Coordinator (PCC) and Manager.

Responds to telephone inquiries and call bells, and communicates with staff, patients and families.

Monitors Bed Unit

Manager and communicates patients assigned in and out of Unit with the MRN, PCC, and Nursing Staff, and updates Bed Board. Facilitates day-to-day maintenance of the Unit such as cleaning of patient’s fridge etc. Secretarial support for unit council.



Assists with Joint Occupational Health and Safety inspection.

Demonstrates Customer

Service skills Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all. Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring. Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.

Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment. Previous experience within the Unit Secretary classification. You may be required to work at any site of Mackenzie Health. --- Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.

Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

📌 Unit Secretary - CVH 5 Mental Health (Vaughan)
🏢 Mackenzie Health
📍 Vaughan