Willow Park Animal Clinic is Hiring a Veterinary Client Care Specialist!

Role: Veterinary Client Care Specialist Status: Full-time rotating Saturdays after training from 9:00 am–2:00 pm Financial Rewards that Grow with You: Competitive compensation based on experience and skills, tuition support, employee referral bonuses, and quarterly team rewards Wellness & Peace of Mind: Extended health, dental, and vision coverage; life and disability insurance; and valuable employee pet-care discounts Continuing education allowance, uniform allowance, ongoing training, and learning opportunities Lifestyle Perks You’ll Appreciate: Ten paid holidays, an Employee Assistance Program, a consistent schedule, and a workplace that takes work-life balance seriously Willow Park Animal Clinic would love to meet you!

Willow Park Animal

Clinic is looking for a Veterinary Client Care Specialist to join our fantastic team. We know maintaining a healthy work-life balance can be challenging in veterinary medicine, but we believe it shouldn’t be impossible. That’s why we take personal well-being seriously and offer a consistent schedule designed to help create a sustainable, rewarding career.

A consistent full-time schedule that supports work-life balance An established, well-managed veterinary practice Ongoing training and learning opportunities Continuing education support Quarterly Team Rewards Bonus Program Ten paid holidays Employee pet-care discounts and pet food savings Answer and direct incoming phone calls, emails, and text communications Check patients in and out for appointments and surgical procedures Maintain accurate client and patient records within the practice management system Communicate appointment reminders, follow-up instructions, and hospital updates Assist clients with prescription refill requests and food orders Keep reception and waiting areas clean, organized,



and welcoming Monitor appointment flow and assist with schedule management throughout the day Support the veterinary team with administrative and clerical responsibilities Follow hospital policies and procedures related to confidentiality, safety, and customer service Exceptional customer service and communication skills Confidence using computers and practice management software Ability to communicate professionally across phone, email, text, and in-person interactions A genuine interest in supporting the veterinary team and helping the hospital run smoothly Ten paid holidays Ongoing training and opportunities to keep learning Continuing education support Discounts on veterinary services, products, and pet food Access to an Employee Assistance Program A workplace where your well-being matters alongside the care we provide our patients and clients Tuition Support Program Employee Referral Bonus Program Extended health and dental coverage, including vision care Life and disability insurance Employee discounts on veterinary services and products Pet food discount programs Quarterly Team Rewards Bonus Program Ongoing training and learning opportunities Ten paid holidays Employee Assistance Program (EAP) Consistent scheduling designed to support a healthy work-life balance As a Veterinary Client Care Specialist at Willow Park Animal Clinic, you’ll be one of the first people our clients turn to and an significant part of creating a positive experience from the moment they contact us. Your organization, communication, compassion, and attention to detail will help pets receive the care they need while making their people feel supported every step of the way. If you’re passionate about helping pets, providing exceptional client service, and building a rewarding career with a supportive veterinary team, we’d love to hear from you.

Diversity, equity, inclusion, and belonging are core values at Willow Park Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.

📌 Veterinary Client Care Specialist - Calgary, AB
🏢 VetCor
📍 Calgary