Responsable d’assurer les fonctions de secrétariat et d’administration pour l’ensemble des zones opérationnelles du centre de tri et de la succursale. Son champ d’action couvre le transport routier, la gestion des dossiers, l’assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d’optimiser les délais de livraison.

Responsable for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Serves as a customer’s first line of contact for a variety of issues Diplôme d’études secondaires ou l’équivalent Deux (2)ans d’expérience en service à la clientèle, en travail de bureau ou dans un domaine connexe; Techniques générales telles que la dactylographie, la saisie et l’examen des données; et l’utilisation du téléphone, du photocopieur et de la télécopie.

Compétences logicielles, y compris l’utilisation de logiciels Microsoft Office et d’applications Web. Techniques de service à la clientèle nécessaires pour répondre efficacement et professionnellement aux demandes. Gestion du temps, compétences organisationnelles et capacités de multitâche nécessaires pour travailler dans un environnement rapide, gérer différentes tâches et priorités changeantes, tout en maintenant une grande attention aux détails et une précision pour atteindre les tâches et objectifs quotidiens.

High School

Diploma or GED required Two (2) years customer service, clerical or related experience required; General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills,



including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests High School Diploma or GED required Two (2) years customer service, clerical or related experience required; General business skills such as typing; data entry and review; and use of phone, copier, and fax Software skills, including use of Microsoft Office software and web-based applications Customer service skills necessary to effectively and professionally respond to requests il s'agit d'un poste local pour les employees de YUT SEULEMENT // this is a local post for YUT employees ONLY il s'agit d'une position a temps plein- le shift sera confirme// this a full time position- shift will be confirmed This is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows setting, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English).

Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered Employment Equity Statement At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply.

📌 Virtual Operations Coordinator (Saint-Laurent)
🏢 FedEx Group
📍 Saint-Laurent