Embark on a rewarding career as a Work Coach with the Department for Work and Pensions in South West Scotland. Guide individuals on their path to employment while delivering tailored support for financial well-being. This full time position focuses on developing relationships that empower customers claiming various welfare benefits, including Universal Credit.

As a Work Coach, your role will include advising on job searches and supporting individuals facing various challenges. You’ll navigate complex situations with empathy, fostering a supportive environment. Key Responsibilities:

- Assist customers with their benefits claims and queries
- Provide guidance on effective job search practices
- Ensure adherence to the Equality Act in service delivery




- Cultivate trust and motivate through positive engagements
- Stay informed about employment opportunities and aid available
- Manage your caseload effectively and accountably

Requirements:

- Strong ability to communicate with diverse individuals
- Experience in customer-facing roles, particularly in support
- Capability in developing tailored support plans
- Understanding of local employment sectors
- Dedication to inclusivity and exceptional customer service

Help create pathways to success and financial independence as a Work Coach with DWP.

📌 Work Coach Role - South West Scotland (Ontario)
🏢 Government Recruitment Service
📍 Ontario