Enhance ocean research at RBR in Ottawa as a Technical Support Representative for scientific instruments. Use your scientific knowledge to provide technical assistance to global research partners. As a Technical Support Representative at RBR, you'll play a vital role in assisting scientists and engineers with troubleshooting and instrument inquiries.

Your ability to think critically and work collaboratively will enable you to resolve diverse technical challenges. This role is perfect for those passionate about measurement science and looking to make a significant impact in climate research. Key Responsibilities:
Offer responsive technical support across various channels
Coordinate RMAs for repairs and service
Improve customer-facing technical resources
Work alongside teams to document failure reports
Develop an in-depth understanding of RBR products Requirements:
Bachelor’s degree in Science, Engineering, or similar
Experience in technical support fields
Proficient communication skills for explaining concepts
Ability to troubleshoot and analyze scientific instruments
Organized with solid time management skills Drive impactful ocean science projects through effective technical support at RBR.

📌 Technical Support For Scientific Equipment Ottawa
🏢 RBR
📍 Ottawa