Woodstock Ford is looking for a service advisor / Shop Dispatcher to join our team! You must be goal oriented, organized, have good communication skills, be a team player and have the desire to learn. You are the first point of contact for the customer at time of drop off and set the stage for each individual's experience with our dealership.

Responsibilities
Check in customers daily for their appointments
Record customers concerns to best ability
Communicate technician’s finding to customer to help inform them on decision making
Add / update detailed information on work orders
Order any parts needed
Schedule repairs with the shop for returning repairs
Educate customers on future maintenance services/ recommended maintenances

Qualifications:




Customer service experience
1 year minimum experience in automotive service required.
Experience with PBS system
Comfortable with running multiple computer programs at once
Must be adaptable and able to work well under pressure
High attention to detail and effective organizational skills
Effective written and oral communication skills

Job Type: Full time Pay: From $55,000.00 per year

Advantages
Dental care
Extended health care
Vision care

Work Location: In person

📌 Service Advisor / Shop Dispatcher Woodstock
🏢 Woodstock Ford
📍 Woodstock