Become a vital part of residence operations as a Customer Service Specialist. Engage with guests and students while providing exceptional service from the front desk in a bustling setting. In this role, you will handle a variety of inquiries and service requests while ensuring that daily operations run smoothly. Your skills in customer service will be key to fostering a welcoming atmosphere, while operational tasks like financial administration will showcase your organizational abilities.

Your role is crucial in maintaining both safety and satisfaction for residents. Key Responsibilities:
Provide high-quality customer service across various channels
Handle payments, invoices, and account reviews




Ensure effective communication among staff and residents
Monitor video surveillance to ensure safety
Keep the front desk and lobby well-presented Requirements:
High School Diploma or equivalent; some post-secondary preferred
Minimum 1 year of customer service experience
Solid communication skills and a positive attitude
Ability to work autonomously and manage multiple projects
Familiarity with emergency protocols and procedures Leverage your customer service skills and operational knowledge to enhance the experience for all residents.

📌 Residence Operations Customer Service Specialist Oakville (Canada)
🏢 campusliv
📍 Canada