Patient Care Coordinator – Penticton, British Columbia

At Avant Respiratory, we are committed to providing the highest quality sleep therapy services across Canada. We provide clinical consultation and treatment for snoring and sleep apnea. We are dedicated to helping our patients improve their lives through better sleep.

As our Patient Care Coordinator, you'll be the first friendly face patients meet – helping them feel welcome, informed, and supported from their very first call. We're growing, and we're looking for someone organized, people-first, and ready to build a meaningful career in healthcare – no clinical background needed.

What You’ll Do
Answer phones, respond to patient inquiries, and schedule appointments
Assist patients in person, by phone, and virtually with questions and general support
Manage incoming referrals and prepare patient files
Maintain accurate documentation and update electronic medical records
Coordinate insurance coverage, pre-authorizations, and claim submissions
Process payments, create invoices, and support inventory management
Support clinicians with day-to-day administrative tasks
Maintain clinic organization and professional presentation




Schedule equipment maintenance and repairs as needed

What We’re Looking For
Previous experience in customer service, administration, reception, or a customer-facing role is an asset
Friendly, skilled, and confident when interacting with patients
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Able to prioritize and manage multiple tasks at once
Strong problem-solving skills and a willingness to learn
Comfortable picking up new software and computer systems
Experience with EMR systems or in healthcare is an asset – but not required

What We Offer
Full training provided
Comprehensive Benefits Package
Company RRSP Matching
Paid Time Off
Real prospects for career growth and development
Meaningful work that genuinely improves patients' quality of life
Supportive, collaborative team

Job Details
Job Type: Full time, Permanent
Schedule: Monday–Friday
Location: Penticton, BC – In-Person
Salary: $20.00 – $23.00 per hour

If you’re looking for a role where your work makes a real difference in people’s everyday lives, we’d love to hear from you

📌 Patient Care Coordinator Penticton, Bc
🏢 Avant Respiratory
📍 Penticton