What you will do
Communicate with customers primarily by phone and email - Provide timely quotations and accurate order processing and delivery - Recommend alternate products based on cost, availability or specifications - Process customer transactions such as orders and returns - Educate customers about features and perks of products to improve product related sales and customer satisfaction - Communicating with Outside Sales people to update customer contracts and coordinate deliveries - Assisting with select returns and warranties - Prepare small to medium size job quotations - Provide phone and email quotes to customers.
Source and price product as per quote request.
Maintain records of job quotes.
Other duties/responsibilities as assigned.
About you
You possess a robust mathematical aptitude - You have valuable organizational and communication skills - You are detail oriented in a deadline driven workplace - You have solid computer skills - Your industry related experience is considered an asset