Elevate customer experiences with Softchoice as a Microsoft Program Enablement Manager. This role emphasizes collaboration and delivery in IT solutions within the Microsoft Customer Immersion Experience framework. At Softchoice, part of World Wide Technology, you'll drive program enablement over at least three years of experience in Microsoft technology.

As a key member of program management, you will coordinate engagements and ensure smooth transitions to solution architects, enhancing customer satisfaction through effective governance. Key Responsibilities:
Follow CIE standard operating procedures through delivery
Manage train-the-trainer enablement schedules
Monitor CIE delivery schedules and follow-ups
Report on program performance and identify risks
Maintain centralized repositories for CIE materials Requirements:
Minimum 3 years in Microsoft technology program management
Robust knowledge of Customer Immersion Experience
Proven experience coordinating multi-team programs
Excellent organizational and communication skills
Team-oriented experience with Technical Architects Enhance customer enablement and foster innovation at Softchoice, contributing critical support for Microsoft's premier solutions.

📌 Microsoft Program Enablement Manager Ottawa
🏢 Softchoice
📍 Ottawa