Join Euna Solutions as a Hybrid Implementation Manager, focusing on both team lead responsibilities and direct client engagement for successful SaaS onboarding. This role allows you to impact customer satisfaction and team efficiency. In this dual-role position, the Team Lead, Qualified Services will spearhead the onboarding of recent clients while overseeing a capable implementation team.

Your tasks will include project management, system configuration, and collaboration across various departments to ensure an excellent client journey. Continual improvement of implementation processes will be central to your role. Key Responsibilities:
Oversee client onboarding from initiation to full adoption
Customize SaaS solutions according to client specifications




Facilitate project management tasks and risk assessment
Collaborate closely with sales and technical support teams
Develop comprehensive training workshops and documentation Requirements:
7+ years in client-facing implementation, SaaS preferred
Experience in team leadership and management
Excellent analytical and problem-solving skills
Familiarity with project management tools like Jira or Asana
Bachelor’s degree in a relevant field or equivalent experience Empower client journeys and enhance team effectiveness at Euna Solutions.

📌 Hybrid Implementation Manager At Euna Solutions Oakville
🏢 euna
📍 Oakville