Become an Application Support Specialist with Tolko in Vernon, British Columbia. This role combines technical acumen and customer service excellence to support key business areas including Sales and Logistics. At Tolko, you will engage with diverse teams and ensure the smooth operation of applications crucial to Sales, Marketing, and Logistics.

This position requires a minimum of three years of experience in system support, a robust understanding of ITIL procedures, and expertise in solving technical issues. You'll also assist in the development of support processes and documentation. Key Responsibilities:
Manage incidents using Dynamics AX and JD Edwards
Coordinate support efforts across various departments
Provide desktop assistance and training as needed
Document and track service requests effectively
Implement process improvement initiatives Requirements:
Minimum 3 years experience in application support
Solid understanding of ITIL and business operations
Excellent communication and problem-solving skills
Experience with Microsoft Dynamics 365 preferred
Commitment to maintaining confidentiality of sensitive data Be part of Tolko's creative culture and make impactful contributions in Vernon.

📌 Dynamic Support Specialist At Tolko Vernon (Canada)
🏢 Tolko Industries
📍 Canada