As a Customer Service Agent with Serco Canada, engage with applicants for Ontario's Driver Licence issuance. Provide detailed support and information regarding driving tests. You will play a crucial role in assessing eligibility for various driving licenses while maintaining regulatory standards.

From performing vision tests to collecting fees, your contributions are essential for ensuring a streamlined licensing process. This position is well-suited for proactive individuals who thrive in a customer-focused workplace. Key Responsibilities:
Deliver exceptional customer service throughout licensing processes
Review and assess applications for eligibility criteria
Schedule road tests and dispatch temporary licenses
Investigate errors in driver records and initiate corrections
Adhere to confidentiality and regulatory compliance Requirements:
Minimum GED or high school diploma
Bilingual communication in English and French is necessary
At least two years of demonstrated customer service experience
Must possess a valid Ontario Class G driver's license Utilize your assessment skills and customer service passion to ensure protected and compliant driving across Ontario at Serco Canada.

📌 Customer Service Role In Driver Licensing Brampton
🏢 Serco
📍 Brampton