Elevate guest experiences with Outstanding Canadian as a Customer Service Representative. Deliver exceptional support while nurturing a safe and welcoming setting for all staff and guests. This role, supervised by the Guest Services Supervisor, focuses on providing top-notch customer service and ensuring adherence to company policies. You'll play a pivotal role in promoting events, responding to inquiries, and fostering solid relationships with both guests and colleagues. Key Responsibilities:
Answer the switchboard and redirect calls efficiently
Greet guests in person and provide facility information
Promote the Elements Rewards Loyalty program
Assist in executing onsite events and promotions
Resolve guest issues effectively, escalating as needed Requirements:
High School Diploma required
Minimum 2 years of customer service experience
Gaming experience preferred, must obtain Gaming License
Strong communication skills with guests and team members
Ability to work in a casino workplace, including standing for long periods Bring your dedication to hospitality and customer satisfaction to Great Canadian.

📌 Customer Service Representative At Great Canadian Milton
🏢 Great Canadian Entertainment
📍 Milton