Join the team at Steele Mazda St. John's as an Appointment Coordinator! This role emphasizes excellent customer service and effective scheduling to enhance the customer journey. In this position, you will interact with customers through various communication channels, ensuring timely responses to their inquiries.
Collaborating with the service team, you will manage scheduling and documentation to support the customer experience and surpass satisfaction targets. This role may also involve light reception duties when needed. Key Responsibilities:
Timely and qualified response to customer queries
Efficiently coordinate schedules with the service team
Collaborate to exceed Customer Satisfaction Index goals
Document customer interactions accurately
Perform receptionist tasks occasionally Requirements:
Experience in customer service or administration
Solid communication and problem-solving abilities
Effective multitasking and time management
Maintain discretion with customer information
Positive demeanor and detail-oriented mindset Enhance your career while delivering exceptional service at Steele Mazda St. John's.
📌 Customer Focused Appointment Coordinator St John's (St. John's)
🏢 Steele Auto Group
📍 St. John's
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