Become a key player in optimizing distribution processes as an Epicor Prophet 21 Support Lead. You'll drive issue resolution and enhance operational efficiency from a remote setting while supporting vital business activities. This remote role focuses on providing functional expertise for Epicor P21, acting as the primary support for distribution and warehouse operations.

Your experience in inventory management and order fulfillment will be crucial as you troubleshoot core processes, manage incidents, and improve application support services. Collaboration with stakeholders and global support teams is essential to drive continuous improvement. Key Responsibilities:
Serve as primary contact for Epicor P21 support
Troubleshoot order management and inventory control




Manage incidents and resolve operational issues
Collaborate with business partners and vendors
Monitor system performance and transaction activity Requirements:
Hands-on Epicor Prophet 21 support experience
Robust knowledge of distribution and warehouse management
Proven issue diagnosis and resolution skills
Experience coordinating support across teams
Excellent analytical and communication abilities Enhance distribution efficiency through strategic support and expert knowledge of Epicor applications.

📌 Epicor Prophet 21 Application Lead Remote Ottawa
🏢 Cognizant
📍 Ottawa