Become a Care Concierge at Shoppers Drug Mart, enhancing patient experiences in our Pharmacy Care Clinic. This role focuses on customer service excellence and clinic operations. As a Care Concierge, you will streamline patient interactions in a retail pharmacy setting.

You will verify health card details, manage appointments, and promote the PC Health app while ensuring a welcoming setting. Your commitment to patient care and confidentiality will contribute to improved pharmacy workflows and a positive experience for all patients. Key Responsibilities:
Create a welcoming experience for patients in clinic areas
Verify health card details and assist with registration
Manage patient appointment scheduling accurately
Promote pharmacy services and address patient inquiries
Maintain patient confidentiality and accurate records Requirements:
Experience in retail pharmacy or medical clinic
Outstanding customer service and communication skills
Solid organization and time management abilities
Problem-solving skills and ability to prioritize tasks
Proficient with Microsoft Outlook and learning current software Excel in customer care and pharmacy processes as a Care Concierge at Shoppers Drug Mart.

📌 Care Concierge At Shoppers Drug Mart Halifax Regional Municipality
🏢 Loblaw Companies
📍 Halifax Regional Municipality