Client Experience Advisory Agent Desjardins Saint Félicien (Saint-Félicien)

Client Experience Advisory Agent Desjardins Saint Félicien (Saint-Félicien)

02 Oct
|
Desjardins
|
Saint-Félicien

02 Oct

Desjardins

Saint-Félicien

Enhance client satisfaction as an Advisory Agent at Desjardins. Support financial empowerment and promote technologies for a better member experience in this full time in office role. As an Advisory Agent, you will focus on member and client experiences by addressing their needs and providing tailored financial solutions. With a cooperative values foundation, you will promote Desjardins products, offering guidance on banking transactions and digital solutions.

Your role includes ensuring smooth financial transactions while identifying business opportunities for personalized support. Key Responsibilities:
Support clients with technology tools for independent transactions
Develop business relationships through service delivery
Assist clients with fraud issues, referring them to partners
Stay updated on Desjardins products and services
Adhere to compliance, security, and risk management rules Requirements:
High school diploma in a related field
Minimum two years of relevant experience
Fluent in French
Solid customer focus and communication skills
Tech-savvy with situational adaptability Become an ambassador for Desjardins by providing exceptional service and guidance to members and clients.

📌 Client Experience Advisory Agent Desjardins Saint Félicien (Saint-Félicien)
🏢 Desjardins
📍 Saint-Félicien

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