We are seeking a highly organized and friendly Dental Administrator to join our team for a front desk position. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service in a family based dental office environment. This role requires proficiency in managing phone systems, electronic dental records, and familiarity with dental terminology. Experience in a dental office as a dental assistant or as a dental receptionist is preferred. Wage to be negotiated based on experience.

Responsibilities
Greet and assist patients as they arrive, ensuring a welcoming atmosphere.
Manage incoming calls and respond to inquiries regarding appointments, services, and general information.
Schedule and confirm patient appointments using electronic dental records systems.
Maintain accurate patient records and ensure all documentation is up to date.
Process patient check-ins and check-outs efficiently.
Handle billing inquiries and assist with insurance verification as needed.
Collaborate with clinical staff to ensure smooth patient flow throughout the office.
Maintain cleanliness and organization of the front desk area.
Assist with other administrative tasks to support the office operations





Requirements
Previous experience as a Front Desk Receptionist or in a similar administrative role within a dental office is preferred.
Proficient in using phone systems and electronic medical records software; experience with Tracker is a plus.
Robust understanding of medical terminology and office procedures.
Excellent communication skills, both verbal and written.
Ability to multitask effectively while maintaining attention to detail.
Strong customer service orientation with a friendly demeanor.
High school diploma or equivalent; additional certification in office administration or dental assisting is an advantage.

Join our team as a Dental Administrator to contribute to the efficient functioning of our dental office while providing top-notch service to our patients!

Job Type: Full time

Pay: From $23.00 per hour

Expected hours: 30.0 – 44.0 per week

Benefits:
In office parking

Flexible language requirement:
French not required

Education:
Secondary School (preferred)

Experience:
Dental receptionist: 1 year (preferred)

Work Location: In person

📌 Dental Administrator/assistant London
🏢 Dr. Zheng Family Dentistry
📍 London