About Us
Magic Palace is a family entertainment centre in Vaughan featuring an indoor soft play area, arcade games, and birthday parties. We're looking for friendly, reliable team members to join our floor staff.

Responsibilities
Greet and assist guests; answer questions about games, attractions, and pricing
Verify signed waivers before entry; issue wristbands to guests
Check guests for grip socks and wristbands in the soft play area
Patrol the floor regularly; enforce safety rules and stop any unsafe behaviour by children or adults
Keep the front desk staffed at all times (1–2 staff); stay attentive to guests even during slow periods
Monitor arcade machines; report malfunctions to management
Assist with birthday parties as needed (setup, guest check-in, cleanup)
Keep the play areas, seating, and front desk clean and tidy
Handle payments accurately and explain all fees and policies clearly before guests pay





Requirements
Excellent customer service attitude — professional, patient, and calm under pressure
Able to work weekends — at least one day (Saturday or Sunday) per week
Able to work a minimum of 10 hours per week
Punctual, dependable, and able to follow instructions independently
Comfortable standing for long periods and engaging with children
Must be legally eligible to work in Canada
Prior customer service or childcare experience is an asset, but not required

What We Offer
Fun, rapid-paced work setting
Training provided
Part time hours

Pay: From $17.60 per hour

Expected hours: No less than 10.0 per week

Benefits:
Casual dress
Flexible schedule
On-site parking

Work Location: In person

📌 Floor Assistant Concord
🏢 Magic Palace
📍 Concord