Enhance customer relations and drive growth as a Customer Service Representative with IPEX in Langley, BC. Deliver high-quality service, resolve inquiries, and support our diverse portfolio.

As a full-time contract Customer Service Representative, you will focus on building robust customer relationships while delivering IPEX's commitment to service excellence. This in office position requires engaging with customers about product availability and order status, while actively identifying prospects for collaboration and business growth through effective problem-solving.

Key Responsibilities:
• Respond to inquiries about pricing and delivery timelines
• Resolve service issues and identify process improvements




• Manage customer orders across multiple channels
• Collaborate with Sales and other teams to meet standards
• Upsell companion products using SAP and CRM

Requirements:
• High school diploma required; post-secondary preferred
• Minimum 3 years of customer service experience
• Experience in manufacturing or B2B preferred
• Proficiency in MS Office and SAP/CRM an asset
• Bilingualism is a plus

Bring your customer service expertise and problem-solving skills to help shape a better tomorrow with IPEX.
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📌 Customer Service Role At Ipex British Columbia
🏢 Aliaxis
📍 British Columbia