Become a Care Concierge at Shoppers Drug Mart, enhancing patient experiences in our Pharmacy Care Clinic. This role focuses on customer service excellence and clinic operations.
As a Care Concierge, you will streamline patient interactions in a retail pharmacy setting. You will verify health card details, manage appointments, and promote the PC Health app while ensuring a welcoming setting. Your commitment to patient care and confidentiality will contribute to improved pharmacy workflows and a positive experience for all patients.
Key Responsibilities:
• Create a welcoming experience for patients in clinic areas
• Verify health card details and assist with registration
• Manage patient appointment scheduling accurately




• Promote pharmacy services and address patient inquiries
• Maintain patient confidentiality and accurate records
Requirements:
• Experience in retail pharmacy or medical clinic
• Outstanding customer service and communication skills
• Solid organization and time management abilities
• Problem-solving skills and ability to prioritize tasks
• Proficient with Microsoft Outlook and learning current software
Excel in customer care and pharmacy processes as a Care Concierge at Shoppers Drug Mart.
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📌 Care Concierge At Shoppers Drug Mart Halifax Regional Municipality
🏢 Loblaw Companies
📍 Halifax Regional Municipality