Customer Support Specialist Home Safety Tech Hybrid Toronto

Customer Support Specialist Home Safety Tech Hybrid Toronto

02 Oct
|
Pontosense
|
Toronto

02 Oct

Pontosense

Toronto

Pontosense is hiring for a hands-on Customer Support role supporting Pontosense and Silvie. You will assist families at home and care organizations with setup, questions and issues, and collaborate with the BPO support team.

You will report to the Manager, Customer Support, and, until filled, to the Head of Customer Success. You will own tickets end-to-end, help customers get up and running, handle escalations, contribute to the knowledge base, and provide customer insights to product and
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📌 Customer Support Specialist Home Safety Tech Hybrid Toronto
🏢 Pontosense
📍 Toronto

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