Transform business processes with TD Securities as a Senior Business Systems Analyst in Toronto. Collaborate on CRM modernization, data analysis, and AI-driven solutions across multiple regions.

Join TD Securities' TDS CRM Technology team in Toronto, where you will utilize over seven years of experience in business systems analysis. This role focuses on delivering scalable CRM capabilities and improving decision-making efficiency while powering data initiatives. You'll serve as a key interface between business stakeholders and technology teams, defining actionable requirements that enhance user workflows and client intelligence.

Key Responsibilities:
• Partner with stakeholders to identify CRM improvement prospects
• Document and manage business and technical requirements
• Create user stories, business rules,



and acceptance criteria
• Analyze data and workflows for efficiency gains
• Coordinate user acceptance testing and issue resolution

Requirements:
• 7+ years in business systems analysis or product management
• Solid SQL and data analysis skills
• Experience with CRM platforms like Salesforce
• Proven experience in Agile/Scrum methodologies
• Excellent communication and stakeholder management

Bring your expertise in business analysis, CRM solutions, and data-driven decision-making to drive impactful results at TD Securities in Toronto.
J-18808-Ljbffr

📌 Senior Business Systems Analyst At Td Ontario (Canada)
🏢 The Toronto-Dominion Bank (Canada)
📍 Canada