Primary Responsibilities
Providing information on World Waterpark’s hours of operations, events, rental spaces, programming, park concessions and attractions.
Assisting with calls for birthdays, Toddler Time information, park status, and rentals bookings.
Processing daily admissions, rentals, Choice Passes, birthday parties, and tickets for various events held in the World Waterpark.
Cashing out and balancing sales at the end of every shift.
Contacting customers regarding bookings, parties, emailing and faxing information and confirmation.
Working shifts in the Guest Services and Tube Shack ticketing area.
Lifting boxes or items up to 20kg.
Keeping all areas clean and stocked.
Maintaining a professional dress code at all times being the first representative of World Waterpark.
Assisting in other duties as assigned.

Desired Qualifications
Experience working successfully with a variety of employees,



including mentoring employees current to the workforce. Previous experience in a Supervisory role in the retail industry is considered an asset.
Excellent communication and interpersonal skills complemented by team building and motivational abilities.
Knowledge of Microsoft Office programs including Word, Excel, and Outlook as well the ability to adapt to other software programs as required.
Previous experience handling cash and providing quality customer service with the ability to work in a fast-paced workplace.

Terms Of Employment
This is a part-time position that requires versatile availability Monday through Sunday, days, evenings, weekends and holidays.
Must be able to pass a basic security clearance.
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📌 World Waterpark Information Centre Attendant Edmonton
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
📍 Edmonton