Work Term: Permanent Work Language: Bilingual Hours: 37.5 hours per week Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years Tasks Provide clients with information Sort, verify and process financial transactions Verify and balance transactions Compile and maintain insurance data and records Provide customer service Receive and forward telephone or electronic enquiries Keep track of shipments Establish work priorities and ensure procedures are followed and deadlines are met Assemble data and prepare periodic and special reports, manuals and correspondence Monitor insurance claims and respond to clients' enquiries Computer and technology knowledge MS Excel MS Office MS Outlook MS Word Insurance experience Group insurance Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Large caseload Attention to detail Personal suitability Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Team player Screening questions Do you have experience working in this field? Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options Flexible hours Morning Day Workplace information Hybrid Health advantages Dental plan Disability benefits Health care plan Vision care benefits Financial benefits Bonus Life insurance Pension plan Registered Retirement Savings Plan (RRSP) Other benefits Learning/training paid by employer Travel insurance Wellness program Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for youths Offers mentorship, coaching and/or networking opportunities for youth Support for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: versatile or reduced work hours, part time employment, project-based or seasonal work, etc.) Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

📌 group insurance clerk (Quebec City)
🏢 AGA assurances collectives
📍 Quebec City