Manager, Professional Services & Implementations The Manager Skilled Services & Implementations owns the critical post-sales lifecycle from contract signature through successful client onboarding and initialization.

Reporting to the Chief Revenue Officer, this role builds, formalizes, and leads the Project Management Office (PMO) to ensure that Four Eyes' wealth management compliance and data automation solutions are deployed on time, within scope, and with a world-class client experience.

Serving as the operational bridge between Sales, Product Services, and enterprise clients, the Manager directly impacts Time to Value (TTV) metrics and long-term client retention.

Key Responsibilities PMO Leadership & Methodology Design: Architect, document, and continuously optimize a scalable framework for client implementations, and projects.

Establish project management methodologies, health-tracking dashboards, and risk-mitigation protocols for all active client implementations.





Manage project allocations to ensure team capacity is balanced across concurrent client rollouts.

Client Onboarding & Delivery Execution: Own the formal transition from Sales into Delivery, ensuring all technical requirements and scope parameters are clearly mapped.

Serve as the executive project lead on high-complexity client deployments, managing stakeholder relationships within enterprise wealth management institutions.

Scope & Margin Management: Ensure projects are delivered within agreed scopes.

Identify, track, and manage scope creep, converting custom requests into formalized change orders or product feedback loops.

Cross-Functional Collaboration: Partner closely with Sales, Client Success, and Engineering & Delivery during late-stage sales cycles to ensure delivery timelines are realistically framed in client agreements.

📌 Manager of Professional Services & Implementations (Moncton)
🏢 Four Eyes Financial
📍 Moncton