The C Hotel by Carmens is a up-to-date destination known for attentive service and memorable guest experiences.

As part of Carmens Group, you'll join a close-knit team backed by more than 40 years of hospitality experience.

If you're detail-oriented, enjoy helping people, and thrive in a fast-paced setting, we'd love to meet you.

Position Details: Job Type
: part-time, permanent
Vacancy: This posting is for an existing vacancy (replacement for a currently unfilled position)
Compensation: $20.00 per hour plus gratuities
AI Disclosure: Your application will be reviewed by our hiring team – we do not use artificial intelligence in the screening or selection of applicants for this position.

What you will be doing: As an Event Maître D' , you'll lead the service team and help every event run smoothly.

You'll welcome guests, coordinate with the kitchen and management, and support your team in delivering attentive, memorable service.

Your responsibilities will include: Leading the front-of-house team and coordinating service throughout each event
Preparing the event space and maintaining its presentation and cleanliness
Greeting guests, anticipating their needs, and resolving concerns professionally
Reviewing menus and communicating allergies, special meals, and guest preferences to the team
Monitoring service timing, food presentation, and the flow of the event
Assisting with food and beverage service, clearing, and other duties as needed
Adapting to changes during events while keeping the team informed and focused
Working with the Banquet Manager and sharing feedback to improve future events
This is an opportunity for a confident, hands-on leader who enjoys working with people and takes pride in delivering exceptional events.

What You Bring to the Team
Experience in banquets, catering, restaurants, or other busy service settings
Valid Smart Serve certification is required
Availability to work evenings, weekends, and event-based hours,



including closing shifts as late as 1:30am is required
Reliable transportation is required, preferably a valid Driver's License and access to a vehicle
A welcoming approach and a commitment to excellent guest service
Clear communication and the confidence to lead and support a team
The ability to stay calm and make sound decisions during busy events
A polished, professional appearance and a reliable, hands-on attitude
Why Work for Carmens Group?
Flexible scheduling
Great Place to Work Certified (2022-2024, 2026)
Named Best Workplace in several award categories: Most Trusted Executive Teams
Best Places to Work in Hospitality & Retail
Best Places to Work in Canada
Best Workplaces for Women
Best Workplaces for Mental Wellness
Perks & Benefits
Pay on Demand – get paid when you need it
Global Hotel Discounts for your travels
Staff discounts at our restaurants
Employee Scholarship Program
Wellness programs & staff events
Clear opportunities to grow into leadership roles
Employee recognition programs celebrating your achievements and milestones
Referral bonuses when you bring great talent to the team
Safe, inclusive and supportive workplace culture
We are Carmens Group—a proud Hamilton-born hospitality company with a mission to create extraordinary memories.

Our venues include Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon; Catering, The Arlington Hotel, and the Good Earth Food & Wine.

Together, we're shaping the future of Southern Ontario's event and culinary scene—one unforgettable experience at a time.

Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment.

Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request.

If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.

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📌 Event Maitre D'' (Event Supervisor) - C Hotel (Canada)
🏢 Carmen's Group
📍 Canada