ROLE AND RESPONSIBILITIES

Reporting to the Executive Director, as the Philanthropy & Audience Relations Manager you will set and realize community building and revenue goals. Your main responsibilities will be:

Overview:

- Implement and oversee transition to current donor and community member relationship management database and ticketing system
- Manage CRM and ticketing software by creating events, group visits, timed entrances
- Make strategic recommendations based on reports of actual and potential attendance

Philanthropy
- Create and implement annual fundraising plan along with principal staff and volunteers
- Manage and track identification, cultivation, solicitation and stewardship activities
- Manage relationships with individual and foundation donors
- Manage and implement direct mail and email campaigns
- Maintain meeting minutes and notes
- Prepare and implement membership, stewardship and cultivation events
- Identify and research prospective private sector supporters
- Prepare proposals and reports for individuals, foundations and corporations
- Manage and prepare public sector grant writing and reporting
- Maintain accurate records of donor activity
- Maintain consistent and accurate donor, sponsor and funder recognition information
- Maintain consistent and accurate donor and sponsor benefits information




- Coordinate recording of financial contributions with Bookkeeper
- Prepare receipts and thank you letters for individual and foundation donors
- Process donations made by credit card and cheque

Audience Relations:
- Work with Executive Director to manage online ticketing to individuals and groups
- Work with staff to manage onsite processing of tickets
- Maintain consistent and accurate information about stakeholders in the performing arts, heritage and educational fields
- Maintain consistent and accurate information about prospective educational and community groups for sales of museum visits and programs
- Work with staff to manage online sales of museum merchandise
- Manage electronic newsletters, including writing and proofreading
- Create social media posts to support mission, programming, and audience engagement
- Update website content related to events, group and individual visits
- Update website content related to philanthropic giving and sponsorships
- Ensure that all communications materials reflect the diversity of Canada and its artists and audiences, and meet standards of accessibility and inclusive language practices.

Please Note:
CTM is a dynamic start-up with a small team: work will inevitably include other mutually agreed upon tasks

📌 Philanthropy & Audience Relations Manager (Toronto)
🏢 Important Company of the Sector
📍 Toronto