02 Oct
|
Home Depot
|
Toronto
02 Oct
Home Depot
Toronto
Sr Analyst, Reporting and Analytics at The Home Depot in Toronto, ON M3C 4H9
Job Attributes
Req ID
Req194762
Job Location
1 Concorde Gate, Toronto, ON M3C 4H9
Opening Type
Existing Vacancy
Job Type
Full Time
Career Area
Corporate
Salary
$85,000 - $115,000
Type
Onsite
1 Concorde Gate
Toronto, ON M3C 4H9
Req194762
Full Time
Existing Vacancy
Corporate
$85,000 - $115,000
Onsite
Job Description
Pay Range: $85,000 - $115,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Our eCommerce Analytics team is seeking a Senior Analyst- Reporting and Analytics to join us. As a part of the eCommerce Analytics team this role will generate proactive and actionable insights across various functional areas including ecommerce, product, data management, finance, UX, and customer services. We are looking for someone who can go beyond traditional web analytics reporting and deliver insights that drive change and improve business decisions.
The Senior Analyst, Reporting and Analytics will collaborate cross-functionally with stakeholders throughout the eCommerce business and develop dashboards and reports to enhance our understanding of Home Depot's interconnected customer experience. This role is ideal for an individual who can use their analytical and business acumen to harness the power of data, who loves to deep dive, and create strategically relevant reporting.
Position Responsibilities:
- Assist with onboarding new datasets into Home Depot's cloud to enable new self-serve reporting.
- Leverage analytical expertise to anticipate stakeholder needs and proactively build and enhance dashboards and analytics capabilities that support overall business strategy.
- Own, develop, and enhance daily, weekly, and quarterly eCommerce KPI reports that assesses the health of the eCommerce business, along with extracting actionable insights.
- Analyze and track the effectiveness of new features, website modifications, and their impact on in-store experiences and sales, focusing on optimizing the purchase funnel continuously.
- Generate data-driven insights regarding visitor behavior on homedepot.ca, including traffic patterns, order volume, conversion funnel performance, navigation behavior, pathways, and product selections.
- Conduct research, design, and implement a reporting infrastructure that facilitates automated and adaptable reporting processes.
- Utilize a combination of deep analytics knowledge and customer service skills to empower stakeholders to conduct self-service analysis effectively.
- Utilize storytelling techniques in analytics to present analyses, insights, and recommendations to stakeholders and leadership.
Experience / Knowledge Required:
- University Degree in mathematics, statistics, science, business, analytics, BI, engineering, or a related field.
- 3+ years of progressive experience in analytics & reporting
- Proven Proficiency in SQL for data querying and manipulation
- Expertise in analytics visualization tools such as Tableau, Looker or Power BI
- Familiarity with programming languages like Python and R, as well as data tools like Big Query, GCP, and Alteryx for data blending
- Demonstrated ability to deliver actionable insights to drive business decisions and facilitate change.
- Strong organizational abilities to manage projects and tasks effectively.
- Self-motivated individual capable of working independently with minimal supervision while ensuring alignment with team objectives.
- Collaborative team player with a proactive and energetic approach
- Ability to effectively manage multiple concurrent requests, prioritizing tasks while maintaining accountability to stakeholders.
- Strong attention to detail and accountability in delivering results to stakeholders.
- Exceptional analytical skills with a track record of presenting insights, analysis, and business opportunities effectively.
- Excellent verbal and written communication skills, with a focus on active listening
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.
Our Core Values Press ENTER to read the content or TAB to skip.
Entrepreneurial Spirit
Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.
Taking Care of Our People
The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.
Respect For All People
In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.
Doing The Right Thing
We exercise positive judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.
Building Strong Relationships
Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.
Giving Back
An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.
Excellent Customer Service
Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.
Creating Shareholder Value
The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.
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Our Core Values Press ENTER to read the content or TAB to skip.
Entrepreneurial Spirit
Our associates are encouraged to initiative creative and innovative ways to serve our customers and improve the business as well as spread best practices throughout the company.
Taking Care of Our People
The key to our success is treating people well. We do this by encouraging associates to speak up and take risks, by recognizing and rewarding good performance and by leading and developing people so they may grow.
Respect For All People
In order to remain successful, our associates must work in an environment of mutual respect, free of discrimination and harassment where each associate is regarded as a part of The Home Depot Canada team.
Doing The Right Thing
We exercise good judgement by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions and we accept responsibility for our actions.
Building Strong Relationships
Strong relationships are built on trust, honesty and integrity. We listen and respond to the needs of customers, associates, communities and vendors, treating them as partners.
Giving Back
An important part of the fabric of The Home Depot Canada is giving our time, talents, energy and resources to help strengthen the communities we live and work in.
Excellent Customer Service
Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.
Creating Shareholder Value
The investors who provide the capital necessary to allow our company to grow need and expect a return on their investment. We are committed to providing it.
Latest News Press ENTER to read the content or TAB to skip.
Approximately 150 new jobs are coming to Fort McMurray as The Home Depot Canada opens its 28th, and northernmost, Alberta store.
The Home Depot Canada is partnering with Ontario Corps to help strengthen emergency preparedness and community resilience across Ontario.
A Way Home Canada (AWHC) and The Home Depot Canada Foundation (THDCF) are bringing together youth leaders, policymakers, and community partners on Parliament Hill.
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We strive to maintain a culture that welcomes everyone, and we believe it helps us achieve our business goals by driving excellent customer service and innovation, empowering our associates to thrive and excel, and enriching the communities in which we operate. This includes creating an environment where our associates feel welcomed, valued and respected and providing equal opportunity for all of our associates.
📌 Sr Analyst, Reporting and Analytics (Toronto)
🏢 Home Depot
📍 Toronto