Trailer Service Advisor (Fond-du-Lac)

Trailer Service Advisor (Fond-du-Lac)

02 Oct
|
Quality Truck Care Center
|
Fond-du-Lac

02 Oct

Quality Truck Care Center

Fond-du-Lac

Join a Team That Values You

At Quality Truck Care Center, we’ve been proudly serving Wisconsin’s trucking industry since 1986. As a family-owned and operated company, we believe great employees deserve more than just a job — they deserve a career path with growth, training, and real appreciation.

We represent Western Star, Autocar, and XCMG, and are certified in Detroit, Cummins, CAT, Allison, and Detroit Transmissions & Axles. Our company is expanding, and we’re looking for a Trailer Service Advisor who takes pride in their craft and wants to work in a clean, modern, and supportive environment.

Benefits

Vacation up to 4 weeks – fast accrual

Additional PTO up to 160 hours per year

Monthly Efficiency Bonus Program

Health, Dental & Vision Insurance

401(k) with Company Match

HSA & FSA Options

Boot & Prescription Safety Glass Allowance

Fitness Membership Reimbursement

Tuition Assistance & Apprenticeship Programs

Extensive OEM & Paid Training Opportunities

Career Advancement opportunities

Versatile work hours and a family-first culture

What You’ll Do

Open shop, turn on the lights, unlock all the doors in the shop building.

Edit and review time clock punches from the previous day for all the department employees.

Writing Repair orders for Technicians, Processing and Closing Repair orders.

Scheduling and dispatching of work.

Review of work orders and PMs from the previous day





Distribute daily jobs to technicians

Monitoring Shop Equipment upkeep and future needs

Communicating with venders regarding current products, inventory replenishment, and pricing

Directing and Assisting Technicians when needed

Communicating with Management Team

Quality Inspection of completed work.

Continually reviewing jobs in progress, keeping customers up to date with jobs complete, defect write ups, changes to the repair requirements, changes to the estimated completion time, and updating estimates as needed

Review repair orders ready to close

Prioritize workload based on needed completion times

What We’re Looking For

Valid Wisconsin Driver’s License (CDL preferred)

High school diploma or equivalent

The ideal candidate should have a minimum of 5 years’ experience in the heavy-duty truck service business

Strong mechanical and diagnostic skills

Experience with welding, fabrication, or trailer repair preferred

Ability to lift 50 lbs. and perform hands-on tasks safely

Dependable, motivated, and committed to quality work

Why Quality Truck Care Center

You’ll work with a team that respects your time and talent

Get access to OEM-backed training and paid development

We offer modern tools, clean bays, and supportive leadership

We believe in rewarding performance and promoting from within

📌 Trailer Service Advisor (Fond-du-Lac)
🏢 Quality Truck Care Center
📍 Fond-du-Lac

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