Small Oakville office is seeking a dynamic and detail-oriented Customer Service/Administrative young professional to join their team. In this role, you will serve as a key point of contact for clients, providing exceptional customer support while managing administrative tasks to ensure smooth daily operations. The ideal candidate will possess strong communication skills and a proactive approach to problem-solving. This position offers an engaging setting where your efforts directly contribute to customer satisfaction and organizational efficiency.

Duties

- Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring high levels of customer satisfaction.
- Manage data entry tasks accurately, maintaining up-to-date records of customer interactions and transactions.
- Utilize analysis skills to identify customer needs, trends, and opportunities for upselling or service improvements.
- Assist with sales processes by promoting relevant products or services through effective communication
- Support administrative functions such as scheduling appointments, managing files, and processing documentation.
- Demonstrate excellent phone etiquette and communication skills to foster positive relationships with clients.
- Collaborate with team members across departments to streamline workflows and enhance service delivery.

Skills

- Proficiency in data entry with high accuracy and attention to detail.




- Strong analysis skills to interpret customer data and identify opportunities for growth.
- Excellent communication skills, both verbal and written, with a professional phone etiquette.
- Knowledge of customer service best practices and problem resolution techniques.
- Ability to work efficiently in a fast-paced environment while maintaining professionalism under pressure.

#ProM

ProTemps ProTege uses AI tools and platforms to identify and assess qualified candidates based on the requirements of the role. We welcome all applicants with relevant skills, qualifications and experience.

We welcome all applicants with relevant skills, qualifications and experience to apply.

ProTemps is a respected Canadian-owned staffing agency specializing in Temporary, Contract & Permanent placements. Our offices are strategically located in Mississauga, (servicing the GTA) and Calgary, (servicing all of Alberta). ProTemps provides a comprehensive suite of solutions across a variety of industries and sectors.

Pay: $21.00-$22.00 per hour

Application question(s):

- Are you legally authorized to work in Canada?

Education:

- Secondary School (required)

Experience:

- Customer Service: 5 years (required)
- Administrative: 3 years (preferred)
- Reception: 3 years (preferred)
- Order Entry: 3 years (preferred)
- MS Office Suite: 3 years (preferred)

Language:

- English (required)

Work Location: In person

📌 Customer Service/Administrative (Oakville)
🏢 ProTemps Canada
📍 Oakville