Customer Engagement Associate (Canada)

Customer Engagement Associate (Canada)

02 Oct
|
Alpha One Business Services
|
Canada

02 Oct

Alpha One Business Services

Canada

This is a very high paying full time role on long term contract.

About Alpha-One

Alpha-One Business Services Ltd. is Western Canada’s largest premise-access rights company, delivering structured, compliant, and results-driven access solutions for leading corporate clients. With a strong operational footprint across British Columbia—including Vancouver, Surrey, Langley, Aldergrove, Abbotsford, Williams Lake, Lac La Hache, Sicamous, Prince George, Ashcroft, Cache Creek, Savona, McBride and Celista—and Alberta—Edmonton, Devon, Beverly, St. Albert, Stony Plain, Calgary - High River, Strathmore, and Fort McMurray—we combine regional depth with execution excellence. Our 48-member team of trained professionals continues to grow as we scale responsibly and strategically. Looking ahead, Alpha-One is expanding into Ontario, with plans to build a 50-strong team by mid-2026, reinforcing our commitment to national reach, operational rigor, and long-term partnership value.

Locations

London, ON

Position Summary:
As a Customer engagement associate, you will go door to door in designated neighborhoods and engage directly with homeowners who have already given consent to connect their property to upcoming fibre optic infrastructure. Your role involves creating a simple drawing that shall show the path of fiber from street to the homes and get sign-off from Home Owners.

There is no cost to the customer, and no selling involved — your role is to educate, inform, and get sign-off on the BDO drawing..





This role is ideal for confident communicators who enjoy working in the field, meeting people, and being part of a high-impact initiative in their local community.

Key Responsibilities:

- Engage with Home and Business owners who has already given consent for fiber drop.
- Observe the property and perimeter.
- Accurately complete Buried Drop Order (BDO) drawings using iPads provided by us.
- Maintain detailed logs of interactions and BDOs collected.
- Report daily performance metrics to your team lead.

Requirements:

- Excellent interpersonal and communication skills.
- Comfortable with door-to-door outreach and speaking to people face-to-face.
- Self-motivated and goal-driven with a strong work ethic.
- Professional, polite, and reliable.
- Must posses a car and valid driving license
- Must be legally eligible to work in Canada.

Compensation & Benefits:

- CA$ 20 per hour plus performance based daily incentives.
- Bi-weekly payouts.
- Full training and onboarding provided — no telecom experience needed.
- Flexible working hours and territory-based assignments.
- Be part of a growing team building Canada’s fibre future.

Apply Now:
If you enjoy working independently, meeting people, and being part of a project that benefits entire communities, we want to hear from you.

Call us at : +1 (phone hidden) or email your resume to [email protected]

Job Type: Full time

Pay: From $20.00 per hour

Benefits:

- Flexible schedule

Language:

- English (required)

Work Location: In person

📌 Customer Engagement Associate (Canada)
🏢 Alpha One Business Services
📍 Canada

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer engagement associate (canada) / canada