REP Physio – Westbrook | South Edmonton
Full-Time | $18–$22/hour, based on experience

Great with people? Organized under pressure? We’d love to meet you.

REP Physio is looking for a friendly, capable and dependable Medical Receptionist / Medical Office Assistant to join our busy Westbrook clinic.

This is an important front-desk role. You'll be one of the first people our patients interact with, while helping keep the schedules, billing and day-to-day operations of the clinic running smoothly.

We're looking for someone who genuinely enjoys helping people, stays organized when things get busy, and is comfortable taking initiative rather than always waiting to be told what to do.

Previous healthcare or medical office experience is preferred, but we're also open to candidates with strong administrative or reception experience in another busy professional environment.

What You'll Do

- Welcome patients and create a friendly, professional first impression
- Book and manage appointments for multiple practitioners
- Answer phones, emails and patient questions
- Process payments and direct insurance billing
- Assist with WCB and MVA claims and documentation
- Maintain accurate electronic patient records
- Manage cancellations, waitlists and schedule changes
- Communicate with insurers and other healthcare offices
- Support our practitioners and administrative team
- Help keep a busy clinic organized and running smoothly

Who We're Looking For

You may be a great fit if you are:

- Warm, friendly and confident with people
- Reliable and dependable
- Highly organized and detail-oriented
- Comfortable juggling several priorities at once
- Confident answering phones and communicating professionally
- Able to work independently when needed
- Proactive and willing to take initiative
- Comfortable learning new software and processes
- Someone who takes pride in providing excellent service





Experience in a physiotherapy, medical, chiropractic, dental, massage, optometry or multidisciplinary healthcare clinic would be a strong asset.

Experience with Practice Perfect or another EMR, TELUS Health/direct billing, WCB or MVA claims is especially valuable and will be considered when determining starting wage.

Why Join REP Physio?

REP Physio is a locally owned physiotherapy company with three established clinics in south Edmonton. For more than 10 years, we've built our reputation around excellent patient care and a welcoming, team-oriented environment.

At Westbrook, you'll join an established clinic with experienced practitioners, a strong patient base and a supportive team.

We offer:

- $18–$22/hour, based on experience
- Full-time hours
- Health Spending Account for eligible employees
- Training and ongoing support
- A modern, professional clinic workplace
- On-site parking
- A friendly, experienced clinical and administrative team
- Opportunity to grow and take on greater responsibility
- A locally owned workplace where your contribution matters

For the right person, this can be more than simply a reception job. We value people who take ownership, contribute to the team and want to grow with REP.

About REP Physio

REHABILITATION. EMPOWERMENT. PERFORMANCE.

Our multidisciplinary team provides physiotherapy, massage therapy and other healthcare services across three south Edmonton locations.

Our goal is simple: provide an exceptional experience from the moment a patient walks through our doors.

Interested?

If you're friendly, organized, dependable and think you'd be a great addition to our Westbrook team, we'd love to hear from you.

Apply through Indeed or send your resume to [email protected].

If you have previous healthcare administration experience, please tell us about it in your application.

Work Location: In person – REP Physio Westbrook, Edmonton

Pay: $18.00-$22.00 per hour

Work Location: In person

📌 Medical Receptionist / Medical Office Assistant (MOA) – Physiotherapy Clinic (Canada)
🏢 REP PHYSIO
📍 Canada