02 Oct
|
Woodys Burgers
|
Canada
02 Oct
Woodys Burgers
Canada
About the Role
We are seeking an experienced, hands-on Restaurant Manager to oversee all aspects of daily operations. This is a high-ownership role for someone who can be involved end-to-end — from hiring and scheduling staff to guest experience, and overall profitability. The ideal candidate is a natural leader who thrives in a fast-paced environment and takes pride in running a tight, well-loved operation.
Key Responsibilities
Staffing & Team Management
- Recruit, interview, hire, and onboard front-of-house and back-of-house staff
- Create and manage weekly staff schedules, balancing labor costs with service needs
- Train recent hires and provide ongoing coaching, performance reviews, and development plans
- Handle disciplinary actions, conflict resolution, and terminations when necessary
- Foster a positive, respectful, and high-performing team culture
Daily Operations
- Oversee opening and closing procedures
- Ensure smooth service during peak hours, stepping in on the floor or in the kitchen as needed
- Maintain compliance with health, safety, and sanitation regulations
- Manage vendor relationships and place orders for food, beverage, and supply inventory
- Monitor and control food and labor costs, waste, and portioning
Guest Experience
- Ensure consistently high standards of food quality, service, and cleanliness
- Handle guest complaints and feedback professionally and promptly
- Monitor online reviews and reputation management
- Build repeat business through excellent hospitality and community engagement
Compliance & Administration
- Maintain licensing, permits, and regulatory compliance (health codes, alcohol service, labor laws)
- Keep accurate records for payroll, HR documentation, and incident reports
- Ensure equipment maintenance and facility upkeep
Qualifications
- 2+ years of experience in restaurant management or supervisory role
- Proven track record managing staff, and daily operations
- Strong knowledge of food safety standards (Smartserve certification mandatory)
- Excellent leadership, communication, and problem-solving skills
- Proficiency with POS systems, and scheduling software,
- Ability to work nights, weekends, and holidays as needed
- High school diploma required; degree in hospitality, business, or related field a plus
Job Type: Full-time
Pay: $19.00-$23.00 per hour
Expected hours: 30.0 – 44.0 per week
Work Location: In person
📌 Restaurant Manager (Canada)
🏢 Woodys Burgers
📍 Canada