Purchasing Agent / Customer Service will uphold Intercity Industrials strong commitment to providing excellent customer service.
Main Job Duties and Responsibilities:
- Execute daily purchasing activities aligned with an approved vendor list.
- Liaise with customers regarding all scope-specific inquiries.
- Generate and process customer orders efficiently within the ERP system.
- Investigate and resolve purchasing and logistics issues promptly.
- Utilize customer and vendor web portals on a daily basis.
- Prepare customer quotations, including sourcing, discovering new vendors and negotiating optimal pricing.
- Maintain prompt and effective communication with customers and internal team.
Qualifications:
- 3–5 years of experience in purchasing, procurement, or customer service.
- Prior experience or background in an industrial sector is preferred.
- Strong verbal and written communication skills.
- Proficiency with Microsoft Office Suite and ERP management systems.
- Excellent organizational and time management abilities.
- Proven capability to perform well under pressure and meet customer demands.
- Team-oriented team player with a deep commitment to delivering excellent customer service.
Pay: $24.00-$26.00 per hour
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match